1. SHIPPING & DELIVERY
1.1 DELIVERY AREAS AND TIMELINES
a) We currently deliver to all countries except Turkey and GCC countries.
b) The following options are available for delivery to your address in the aforementioned countries* as per timelines and days outlined as: 4-10 working days.
1.2 DELIVERY PROCESS
a) Orders are delivered daily during the working days, as per the respective timelines for each country in table above.
b) Orders placed outside working hours, after the cut-off time, and/or during public holidays will be processed on the first working day of the respective country.
c) Delivery timelines are estimated. We are not responsible for failures to deliver for reasons outside our reasonable control, including but not limited to the wrong address or missing contact details provided, customer being unreachable, postponed delivery requests, or weather conditions.
d) Once your order is ready for delivery, our team will contact you to schedule the date/hour of the delivery, at your convenience.
e) If there is no one available at the address provided who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the order.
f) Please note, deliveries may face delays for orders placed during sales, promotional periods, and public holidays. During this time, for any help regarding your order status, you can reach out to our Customer Service team via email at info@babycord.ae.
1.3 SHIPPING FEES
Free delivery on and above 200EUR.
For orders below 200AED you will receive exclusive amount of shipping fee.
